Introduction

Housing Opportunities Made Equal of Virginia (HOME of VA) places a high priority on protecting your privacy. This privacy policy was created to explain what information is collected when accessing HOME of VA’s website (www.HOMEofVA.org) (“Site”) along with how we use and safeguard that information. By accessing this Site, you agree to the following conditions and Terms of Use.

Information the Website Collects and How We Use It

This Website Privacy Policy reflects how HOME of VA uses information that you provide about yourself along with automatically collected information when you access and navigate the Site. We use this data for purposes such as authenticating valid user activity, collecting contact information for communications, financial transactions (donations), and understanding how users experience the Site.

Personal Data

The Site collects Personal Data about you by default.  For the information collected automatically, this may include your IP address and browser information.  For information you submit, we may ask for your first and last name, phone number(s), physical address(es), and email address(es).  We may request other information from you which could be linked or linkable to you. We collect personal information from you when you subscribe for HOME of VA emails, donate, register to attend an event or training, take an action, use our contact form, or complete an intake or application form. 

The Site utilizes third-party providers to offer some services.  Personal Data you provide may be processed or stored on the servers of our third-party service providers, which are subject to Agreements with HOME as our Subprocessors. 

These Subprocessors include: GiveCloud/Donor Perfect, Stripe, SafeSave Payments, Constant Contact, Adobe Sign, Action Network, and LegalServer.

Your personal information allows us to:

  • communicate with you through newsletters and email lists;
  • process donations or payments;
  • register you for trainings or events;
  • respond to your inquiries;
  • provide information about our services; and
  • resolve problems.

Log Data and Cookies

When you visit our Site, we automatically collect certain information and analytical data related to your use of the Site and Services. Log Data may include your Internet Protocol (“IP”) address, the date and time of your visit, the pages on which you click, and information about your web browser (collectively, “Log Data”). We use this information to: monitor and analyze use of the Site and Services, to increase our Site’s functionality and user-friendliness to better tailor it to our visitors’ needs, and for the Site’s technical administration. 

Like many websites, we use cookies (simple text files stored on your computer web browser) to identify your computer when it accesses our Site.  We may also use cookies to assist in data collection and to analyze visitor Site usage and trends to help us better serve you. 

Security

We have implemented administrative, technical, and physical security procedures to safeguard the information you provide to us, including Personal Data. This Site is hosted by Kinsta, whose security measures are available on their website.  If you observe unauthorized, suspicious or other activity on the Site, please report it to HOME of VA via email at info@homeofva.org.

Sharing Data

We do not “sell” user data, including Personal Data, at all and have no plans to do so. While we do share Personal Data with our service providers to provide services, we do not share Personal Data collected from the website with any other organization, affiliate, agency or other entities. 

In order to provide effective services you will be requested to authorize disclosure of some or all of the information that we collect, to your creditors or third parties where we have determined that it would be helpful to you, would aid us in counseling you, or is a requirement of grant awards which make our services possible.

You may “opt out” of disclosures of your personal information to third parties (such as creditors). If you choose to “opt-out” we will not be able to contact or answer questions from your creditors. However, if at any time, you wish to change your decision to “opt-out,” you may contact us at 804-354-0641 to do so. You may opt-out of receiving SMS (text) messages by texting “STOP” directly back to us.

Compliance with Laws and Legal Process

We may be compelled under law, regulation or binding authority to disclose your Personal Data to government, law enforcement, or other parties. We will make reasonable efforts to contact user(s) before providing Personal Data to the party that requests it unless prohibited from doing so. 

External Links

Our website, www.homeofva.org, includes links to external websites. These links do not fall under the www.homeofva.org domain, and users should consult those websites’ privacy policies if they choose to use them.

Modifications

We may amend this privacy policy periodically. We will notify users when our privacy policy is updated through a notice on the Site. 

Contact Us

If you have questions, concerns, or comments regarding this Privacy Policy and how we use your information, please contact us at info@homeofva.org or 804.354.0641.